Last updated on Monday, November 4th, 2024 at 5:00pm central time

As part of our commitment to regulatory compliance and maintaining high standards of integrity, we want to inform you that we are no longer carrying products from Raysharp, due to their recent inclusion on the federal Specially Designated Nationals (SDN) list. We are working swiftly to ensure minimal disruption to you and your customers.

We understand that product availability and quality are important to you. Our team is currently evaluating alternative suppliers and solutions to continue offering you reliable, high-quality products as suitable replacements for the Raysharp R-Series models.

In addition, we understand there are questions related to the on-going support of products out in the field. We are assessing all the options that are available to us and will provide updates as soon as they become available.

In the meantime, please let us know if there is anything specific you need. Our customer service team is here to help you explore other options in our lineup or assist you with any questions you might have.

We value your understanding and patience as we navigate this transition. Rest assured; we are committed to providing you with the best possible solutions to meet your needs.

Thank you again for your trust and loyalty. Should you have any additional questions or require further assistance, please don’t hesitate to reach out to us directly. We look forward to continuing to serve you.

Sincerely,
Jeff Morton | CEO
Rackmount Solutions